QSR Table Management and Kitchen Display Systems
- About QSR
- Partners and Interfaces
Since 1996, QSR's robust and reliable restaurant software and hardware solutions have connected thousands of restaurant businesses of all sizes and concepts around the world to enhanced productivity, improved profit, and maximum guest delight.
Today, QSR is widely recognized as the leader in kitchen display systems for all types of restaurants. Capitalizing on our expertise in advanced kitchen video software and hardware solutions, QSR is also helping casual and fine dining restaurants to measurably increase efficiency and create memorable guest experiences with our revolutionary in-store, online, and mobile table management and reservations solutions that leverage a powerful and unique link to the kitchen and dining room.
QSR offers sales, service, and support options for our ConnectSmart® and ePic® products directly, as well as through our resellers who provide localized expertise. And our restaurant software and hardware solutions are interfaced with over forty point-of-sale systems. Our successful reseller and technology partnerships make it easy for restaurants to reap the benefits of QSR’s solutions, also ensuring our customers can leverage their existing technology investments today and as they grow into the future.
And further leveraging our leadership and expertise, in May 2013 QSR debuted the innovative DineTime™ solution. With DineTime, casual and fine dining operators can effectively organize and manage waiting and seated guests via an iPad.
Whether you have ten restaurants or hundreds, when you choose to partner with QSR, you share the company of thousands of successful restaurant businesses who rely on QSR's restaurant computer systems to help achieve their business goals. QSR's revolutionary in-store, online, and mobile guest management solutions can be found in thousands of different types of restaurant environments around the world.
Table service restaurants depend on QSR’s kitchen display solutions to improve ticket times and food quality while raising guest delight by getting out hot food hot, cold food cold. By dynamically displaying menu cards with QSR's recipe viewer, restaurants can easily and cost-effectively introduce new products and personnel, ensuring accuracy and consistency with minimal training effort. And QSR's in-store, online, and mobile table management and reservations solutions maximize table turns while growing guest loyalty through convenience and personalized service.
QSR serves top table service operators such as Darden Restaurants, The Cheesecake Factory, BJ’s Restaurants, Carlson Restaurants Worldwide (T.G.I. Friday’s), Applebee’s International, Brinker International, O’Charley’s, Ninety Nine Restaurants, Granite City Food & Brewery, JOEY Restaurant Group, Miller’s Ale House, Ignite Restaurants, Craftworks Restaurants and Breweries, Cameron Mitchell Restaurants, STACKED Restaurants, Smokey Bones Bar & Fire Grill, Romano's Macaroni Grill, On The Border, Houlihan’s Restaurants, Service Inspired Restaurants (SIR Corp.), Copper Cellar Restaurants, Lucille’s Smokehouse Bar-B-Que, Drake and Morgan, and Jamie Oliver's Jamie's Italian.
Quick service restaurants rely on QSR’s proven kitchen display systems to enhance order accuracy, reduce food waste, and increase labor efficiency – all while capturing critical speed of service data. QSR also offers unique kitchen systems to further enhance efficiencies and guest satisfaction. Operators can make use of the production data from QSR’s kitchen display software to populate eye-pleasing graphical displays that show guests the status of their order. Or use production data to track the amount of time it takes to deliver an order to a guest, and then reward the guest with a receipt that includes a coupon if the order exceeds the restaurant's speed goal. Other dining environments – including fast casual, bar, concession, and pizza – streamline operations and delight guests by capitalizing on the flexibility of QSR's comprehensive solutions and making use of a combination of robust features.
Recognized fast casual, quick service and other unique dining concepts benefitting from QSR’s restaurant computer systems include Buffalo Wild Wings Grill & Bar, Yum! Brands, CKE Restaurants, Wendy’s International, Del Taco, LSJ Partners (Long John Silver's), McAlister's Corporation, Captain D’s, Whataburger Restaurants, Noodles & Company, and National Amusements.
Because QSR’s products are interfaced with many point-of-sale (POS) systems for restaurants, our customers can immediately enhance their operations by adding QSR’s solutions to their existing technologies – or choose at any time to implement the POS system that best meets their needs without changing their QSR products. And our customers who may have multiple POS systems installed across many restaurant locations can consistently gather critical operational, production, and guest data from all restaurants through their use of the QSR solutions.
To facilitate our technology partnerships, QSR offers our PartnerConnect program as well as a single interface standard that is used with all of our products. Supplying a host of benefits for our alliance partners, QSR’s PartnerConnect program is specifically designed to protect the current and future investments of our customers through well-integrated solutions that perform together reliably, as well as coordinated programs for ongoing support. Our interface standard ensures ease of integration while greatly reducing the complexity and maintenance of the QSR products, which also helps to further ensure our solutions remain reliable and cost-effective.
Learn more about QSR’s Partners and Interfaces:
Learn more about these hardware system integrators and on-site service providers for the QSR products:
QSR’s reseller partners are respected companies who specialize in selling and supporting food service software and hardware solutions, and are committed to delivering excellent support for the QSR products. QSR’s resellers offer such services as project planning and management, site readiness, implementation, and post-installation support including help desk and on-site swap-out services.
To help our resellers maintain the vital skills they need to provide quality support for the QSR products, QSR offers our Reseller Ready program. Through this program, QSR provides extensive product documentation and support materials, as well as regular communications and opportunities for ongoing training. Access to QSR Technical Support is also available when a reseller needs assistance with a specific configuration or for troubleshooting an issue.
Additionally, the Reseller Ready program rewards reseller investments in selling and supporting the QSR solutions by offering higher benefits based on achievements and resource commitments. These benefits include higher discounts on products and services as well as no charge access to QSR technical support time and QSR products for use in the reseller’s lab and demonstrations.